Lanopearl Pty. Ltd. has the policy of exchanging goods of which customers are dissatisfied about the products. Lanopearl Pty Ltd will not provide money return for these products. In addition, these conditions also apply:
1. Customers will be responsible for the cost of delivery of exchanging goods to Lanopearl Pty. Ltd. and delivery of new exchanged goods back to customers.
2. Lanopearl Pty. Ltd. will only exchange goods within 6 months from the date of invoice and goods must still have at least 18 months of shelf life left.
3. Exchange goods must be in good condition and maximum value of exchange is up to 3,000 only.