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Export conditions

TERMS AND CONDITIONS OF EXPORT CUSTOMERS

1. Credit application form
All new export customers must complete a credit application and sign agreement before delivery of products.

2. Payment discounts
  • First order Payment before Delivery (by Credit card, TT )
  • Next order Payment before Delivery (by Credit card, TT )

3. Payment method

3.1 Direct Credit Transfer to Lanopearl Account

Lanopearl Bank Account Details
Bank: National Australia Bank
Branch Pitt & Bathurst Street Branch NSW
331 Pitt street Sydney NSW 2000
Account Name: Lanopearl Pty. Ltd.
BSB No: 082 356
Account Number: 69560 9495


3.2 Credit Card Payment
Please provide: Card Holder Name, Type of Credit Card, Card Number & Expiry date 3.3 American Express and Diners are NOT acceptable.


4. We supply with FOB price only

5. Display Policy
- All Lanopearl products should be displayed in Lanopearl product display shelf. For special cases where retailers have special reason/s not to take the Lanopearl product display shelf, a clear Lanopearl signage must be displayed so that there is indication that Lanopearl products are sold in the shop.

6. Exchange Policy
Lanopearl Pty. Ltd. has the policy of exchanging goods of which customers are dissatisfied about the products. Lanopearl Pty Ltd will not provide money return for these products. In addition, these conditions also apply:
  • Customers will be responsible for the cost of delivery of exchanging goods to Lanopearl Pty. Ltd. and delivery of new exchanged goods back to customers.
  • Lanopearl Pty. Ltd. will only exchange goods within 6 months from the date of invoice and goods must still have at least 18 months of shelf life left.
  • Exchange goods must be in good condition and maximum value of exchange is up to 3,000 only.


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