Brand Commitment Scale ( Lanopearl/ Rebirth/ Life spring)
Available :
Unaware = never heard of this brand before
Noticed = heard of but don?t know much about it
Admire:
Interested = have never tried but would like to
Experiments = wouldn?t mind trying if it?s free
Adopt:
Acceptors = will use but there are others I?d consider first
Regulars = one of my favorites along with others
Adore:
Loyal = first brand I consider but also use others
Staunch = only brand I use
We will provide correct information to our customers in details
We need to know what step before giving information to customers
TopTen Tips to be top sale
Products : Know all products very well
Customers : Understand your customers need
Confident : Well - dressed, prepare yourself to be ready to sale
Explain : Willing to explain in details to customers
Add Sale : If you sale one item, make sure you sale others items too
Quick Service : Service Quickly so you can get new customers
Repeat Sale : Promote your shop, welcome them next time
Co operative : Help your colleagues and they will help you back
Friendly : Smile and touch, make your customer feel warm
Improve : try to create your own selling technique
Sale Person Duty 4 steps
Step 1 : Sell : Most important thing to do
Step 2 : Replace : Must replace after sell the products (after step 1)
Step 3 : Clean : When you have free time
Step 4 : Study : keep learning about the products & sale skill
Retail 6 Selling Process
Welcome your customers ( friendly, happy & smile)
Getting to know your customers ( local or tourist, which country)
Offer products that suit the customers (wear their shoes)
Introduce popular products ( you know the details)
Remember you are selling information not the product.
Be flexible in price - follow price instruction guide
Close sale, collect payment, packing,
Giving name card & promote oversea distributor office
